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PRIVACY POLICY
Hitme Studios Pty Ltd t/a Hitme Templates view the protection of your privacy as an integral part of its commitment towards complete accountability and integrity in all its activities and programs. This commitment is supported by the new laws dealing with personal information about you that is stored or received by Hitme Studios Pty Ltd t/a Hitme Templates .
Consequently, we will:
- Only use personal information provided by you for the purposes for which it was collected and for any other authorised use.
- Not disclose your personal information to a third party and will take all necessary measures to prevent unauthorised access or disclosure.
- Ensure that your personal information is not disclosed to other institutions and authorities except if required or authorised by law.
SECURITY and PRIVACY POLICY
Hitme Studios Pty Ltd t/a Hitme Templates have established an online eCommerce system with Real Time payment options. This is undertaken with Verisign.com.au and all online transfer of sensitive details will be via their highly secure website. See below for a brief description of the Verisign process and their data storage capabilities, or download the Verisign Australia's Public Security policy in PDF format
Centralised and Secure Data Management
Data is hosted in VeriSign's high-security, fully redundant, risk-free data center. All transactions between consumers and VeriSign occur over secure 128-bit SSL connections.
How secure is the VeriSign payment platform?
A critical concern for electronic commerce is the secure transmission of data. To protect consumer data during transmission, VeriSign uses the latest 128-bit SSL encryption technology that securely passes transaction data to the VeriSign gateway. However, an even bigger security threat to electronic commerce is the storage of sensitive data. To prevent data compromise in the storage server, VeriSign stores sensitive transaction information on secure systems that cannot be accessed through the Internet. Furthermore, VeriSign uses hardware and software firewall technology and additional encryption technology to eliminate all opportunity for intruders to break into a server and compromise information.
REFUND AND RETURNS POLICY
Your complete shopping satisfaction is our number one priority.
If any of our custom built or template website that you brought from Hitme Studios Pty Ltd t/a Hitme Templates does not meet your expectations, simply contact our office on Ph: (03) 9737-0455 and let us know. If your order was for a custom built or template website, we will review the original quotation and requirements and make the necessary modification if necessary. If the modifications are outside the original quote then further charges may apply other wise the changes are free of charge.
DELIVERY INSTRUCTIONS
Hitme Studios Pty Ltd t/a Hitme Templates delivery instructions vary from quotation to quotation for custom work and or template work. In most cases custom development of custom website's will take 6 weeks from confirmation of quotation and the deposit payment clearing our bank.
If the purchase is for our Template website then the deliver times are within 4 weeks from confirmation of order and deposit payment clearing our bank. However these delivery times are are not set in concrete and may vary due to circumstances our side our control. This includes if the client is slow in delivering the required information needed to complete the site on time.
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